Refund policy

We want you to feel proud wearing TATAU. If something’s not right, we’re here to make it better.

  • We do not offer refunds, but we’re happy to arrange an exchange within 14 days of receiving your order.

  • Items must be unworn, unwashed, and in original condition.

  • To exchange, email us at hello@tatauthreads.com with your order number and reason for return.

Please Note:

  • Return postage is the customer’s responsibility unless the item is faulty.

  • Custom or limited edition items may not be eligible for return.

We're committed to quality and culture—your satisfaction is our priority.